Assess. Define. Plan. Execute.
Flexible Solutions that Grow When You Do
At HTCS we understand how important it is for technology initiatives to align with business strategy and deliver tangible business value.
HTCS consultants bring a combination of critical thinking, creativity and structured process to inform innovative and effective solutions. Whether the need is for packaged software, custom developed solutions, or for design and architecture services for IT infrastructure or cloud solutions, HTCS can help.
We take into account where you are going, not just where you are.
Our approach is to improve the speed and efficiency with which tasks get done by implementing technology enhancements. You can bring automation to many aspects of your business and be more productive, from more places, anytime. Our IT Solutions allow you to leverage your technology in a way that improves process and provides superior efficiency.
As IT Consultants, we:
- Align technology recommendations with business objectives
- Look for ways to optimize the existing systems that can compliment new systems
- Consider security and risk management while balancing the end users’ experience
- Create processes and procedures that will streamline business functions and create employee efficiencies
- Focus on knowledge transfer and detailed documentation to empower your staff
Our comprehensive set of offerings includes:
What makes our solution unique? We look beyond just incident management and focus on the bigger picture and what’s most important to you. An HTCS ITSM expert will work directly with your team to develop a comprehensive technology roadmap that is intended to serve as the long-term strategy to guide your organization on its journey to a service-oriented, best practice-based IT organization.
The roadmap will outline the following:
- Delivery phases and timeline
- Process focal areas and priorities
- Key stakeholders involved in each process area
- Ongoing training needs
- Annual objectives and milestones
The end product will be a comprehensive roadmap specifically tailored to your company’s unique needs based on our initial assessment and our understanding of your primary objectives to becoming an outstanding service delivery organization.
What’s more, you’re not left on your own to figure out how to actually implement the proposed changes. We are with you every step of the way and can even provide targeted ITSM consulting and training services as needed.
Technology/Infrastructure Planning & Design
HTCS consultants evaluate your current IT infrastructure and learn about your business challenges. We determine where you are, and where you need to be. Our IT Assessment is completed at the service level you need for:
- Complex IT Architecture
- IT infrastructure and environment
- Short-term IT challenges
An IT Assessment will help define your goals and priorities and align your IT initiatives with your strategic business plan. You will learn how we assess, define, and plan your IT needs based on your business direction. We establish a plan to work one-on-one with your management team to develop a strategy for implementation.
Our certified, healthcare- and clinically-experienced engagement managers ensure that IT Projects deliver excellent value, on-time and within budget.